How to Integrate Microsoft Teams with PagerDuty

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Integrating Microsoft Teams with PagerDuty using Make enables automatic alerts, notifications, and actions directly from Teams based on PagerDuty incidents. Here's a step-by-step guide to set up this integration using Make:

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1. In Make, click '+ Create new scenario'.
2. In the scenario editor, search for and select 'PagerDuty' as a module.
3. Select the PagerDuty trigger incidents from the option.
4. Click 'Create a webhook'.
5. Connect the PagerDuty to Make by clicking the 'Create a connection' button.
6. To grant access, click 'Submit Consent'.
7. Once you have successfully added the PagerDuty account, click 'Save'.
8. After adding the PagerDuty module, add another module and search for 'Microsoft Teams' and click on it.
9. Select an action from Microsoft Teams.
10. Connect Microsoft Teams to Make by logging into your Microsoft account when prompted and providing the necessary permissions.
11. Configure the message you want to send to the Teams channel or user based on the PagerDuty trigger and click 'OK'.
12. Click 'Run Once' and the scenario will run automatically in the background, syncing your PagerDuty incidents with Microsoft Teams notifications.