How to Integrate Microsoft Teams with ServiceNow
To integrate Microsoft Teams with ServiceNow, follow these steps:
- Open your ServiceNow account and go to the 'Filter navigator' button.
- Search for 'Flow Designer' and click on it.
- Click the '+Next' button and select 'Flow'.
- Add a trigger by clicking 'Select to add a trigger' button.
- Fill in the details of your flow based on your requirements and click 'Submit.
- Select a trigger from the record.
- Click 'Done' once the trigger and condition are set.
- Click the add icon to create the action for your flow.
- Select 'Microsoft Teams' as your action.
- Select a webhook for your Microsoft Teams.
- Customize your action details and click 'Done'.
- Click 'Save' to apply changes.
- Click 'Activate' to run your flow.
- Select 'OK' to confirm the action.
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