Guides
Nov 8, 2024
-
4 min read

Guide to lead attribution for interactive demos

written by
Ranga Kaliyur
|
Product Marketing Lead
reviewed by
|
Table Of Contents

Storylane automatically maps leads in your CRM back to any ungated interactive demo they engaged with prior to their conversion. Avoid gating your interactive demos and leave the lead attribution to us

Clip

On average, only about 2% of website traffic converts.

As you might expect, a lot of effort goes into cranking this number up. I’m talking chatbots, exit pop-ups, gated resources, webinars, ROI calculators — the list goes on. At the end of the day, these lead magnets are issued with the objective of drawing in more sign-ups from your website.

Typically, this conversion funnel is pretty straightforward. Let’s say you deploy a chatbot on your website. For every 1,000 visitors that engage with this chatbot, maybe 20 submit their emails. Out of this 20, maybe 10 are sales qualified leads. And out of this 10, maybe 2 become paying customers. 

In such cases, it’s easy to (at least partially) attribute leads and pipeline back to the chatbot. A similar formula applies in the case of gated interactive demos: a set of visitors come across your gated demo, out of which a subset submit your lead gen form to gain access. From here, a smaller subset goes on to become customers. This is your pipeline from interactive demos. 

Simple? Sure. Recommended? Not so much.

Lead attribution for ungated interactive demos

At Storylane, we consistently discourage gating interactive demos. In our view, if people see your product in action and find value in it, they’re bound to sign-up on their own accord anyway. Gating a website resource merely adds to buying friction and discourages engagement. In fact, previous editions of The Plot verify that ungated demos receive more than 2x the engagement as their gated counterparts.

If anything, opening up relevant website resources such as interactive product demos act as a self-qualifying criteria that encourages fewer but far more relevant, high-quality conversions.

But how do you attribute these conversions back to your demos without a form or a gate? I’m excited to share Storylane’s novel approach to lead attribution for ungated interactive demos

A novel approach to lead attribution for interactive demos

Let’s take a quick example to highlight how lead attribution works on Storylane. Of course, the first step in this process entails integrating Storylane with your CRM

1. Let’s say an unknown visitor engages with an ungated interactive demo on your website. 

2. After an unspecified period of time, the same visitor returns to sign-up for, say, a free trial. Following their form submission, the visitor’s data is captured in your CRM as a lead.

3. At this point, Storylane will automatically identify this lead and tie them back to their engagement with your interactive demo, thereby attributing the conversion to the ungated interactive demo.

In other words, we’re flipping the script to retroactively attribute leads in your CRM to the ungated interactive demo they engaged with prior to their conversion. 

How does Storylane’s lead attribution work?

When you publish a demo on your website, Storylane automatically inserts a script (a tiny piece of code) onto the demo. Once the script is up and running (and Storylane is integrated to your CRM), we will automatically make sense of the users engaging with your demos and map them back to your CRM.

Demo engagement data from Storylane will be automatically populated within your CRM, allowing you to better understand the influence of your interactive demos on lead conversion. Learn more.

Storylane automatically maps leads in your CRM back to any ungated interactive demo they engaged with prior to their conversion. So avoid gating your interactive demos unless you absolutely have to and leave the lead attribution to us.

“In a world older and more complete than ours they move finished and complete, gifted with extensions of the senses we have lost or never attained, living by voices we shall never hear.”
Madhav Bhandari
Head of Marketing
Guides
Guide to lead attribution for interactive demos
Ranga Kaliyur
Product Marketing Lead

Storylane automatically maps leads in your CRM back to any ungated interactive demo they engaged with prior to their conversion. Avoid gating your interactive demos and leave the lead attribution to us

Clip

On average, only about 2% of website traffic converts.

As you might expect, a lot of effort goes into cranking this number up. I’m talking chatbots, exit pop-ups, gated resources, webinars, ROI calculators — the list goes on. At the end of the day, these lead magnets are issued with the objective of drawing in more sign-ups from your website.

Typically, this conversion funnel is pretty straightforward. Let’s say you deploy a chatbot on your website. For every 1,000 visitors that engage with this chatbot, maybe 20 submit their emails. Out of this 20, maybe 10 are sales qualified leads. And out of this 10, maybe 2 become paying customers. 

In such cases, it’s easy to (at least partially) attribute leads and pipeline back to the chatbot. A similar formula applies in the case of gated interactive demos: a set of visitors come across your gated demo, out of which a subset submit your lead gen form to gain access. From here, a smaller subset goes on to become customers. This is your pipeline from interactive demos. 

Simple? Sure. Recommended? Not so much.

Lead attribution for ungated interactive demos

At Storylane, we consistently discourage gating interactive demos. In our view, if people see your product in action and find value in it, they’re bound to sign-up on their own accord anyway. Gating a website resource merely adds to buying friction and discourages engagement. In fact, previous editions of The Plot verify that ungated demos receive more than 2x the engagement as their gated counterparts.

If anything, opening up relevant website resources such as interactive product demos act as a self-qualifying criteria that encourages fewer but far more relevant, high-quality conversions.

But how do you attribute these conversions back to your demos without a form or a gate? I’m excited to share Storylane’s novel approach to lead attribution for ungated interactive demos

A novel approach to lead attribution for interactive demos

Let’s take a quick example to highlight how lead attribution works on Storylane. Of course, the first step in this process entails integrating Storylane with your CRM

1. Let’s say an unknown visitor engages with an ungated interactive demo on your website. 

2. After an unspecified period of time, the same visitor returns to sign-up for, say, a free trial. Following their form submission, the visitor’s data is captured in your CRM as a lead.

3. At this point, Storylane will automatically identify this lead and tie them back to their engagement with your interactive demo, thereby attributing the conversion to the ungated interactive demo.

In other words, we’re flipping the script to retroactively attribute leads in your CRM to the ungated interactive demo they engaged with prior to their conversion. 

How does Storylane’s lead attribution work?

When you publish a demo on your website, Storylane automatically inserts a script (a tiny piece of code) onto the demo. Once the script is up and running (and Storylane is integrated to your CRM), we will automatically make sense of the users engaging with your demos and map them back to your CRM.

Demo engagement data from Storylane will be automatically populated within your CRM, allowing you to better understand the influence of your interactive demos on lead conversion. Learn more.

Storylane automatically maps leads in your CRM back to any ungated interactive demo they engaged with prior to their conversion. So avoid gating your interactive demos unless you absolutely have to and leave the lead attribution to us.

“In a world older and more complete than ours they move finished and complete, gifted with extensions of the senses we have lost or never attained, living by voices we shall never hear.”
Madhav Bhandari
Head of Marketing

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