How to Connect Salesforce to Skype

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Here’s a step-by-step guide on how to connect Salesforce to Skype:

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1. Go to Salesforce AppExchange and search for Skype Click to Call.
2. Click and open the page and hit the Try It Free button.
3. Click on the Try in Sandbox option to continue.
4. Now, you will be asked to enter your contact information and click on the Continue to Installation button.
5. Now, you are set to log in and install the application.
6. Click on Use Custom Domain to add your Salesforce domain.
7. Add your Salesforce domain and hit Continue. You might be asked to log in if you haven’t already done so.
8. Choose who you are installing the app for and hit Install.
9. You might be asked to approve Third Party Access. Allow access and hit Continue.
10. You will find your apps in the Installed packages in Settings > Advanced Setup > Installed Packages.