How to Connect Salesforce to Twilio

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Here’s a step-by-step tutorial on how to connect Salesforce to Twilio:

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1. To begin your integration, visit Salesforce AppExchange and search for Twilio Flex.
2. Once located, click on Try It Free.
3. From the available choices, select Try in your sandbox.
4. Inspect account information and click Continue to Installation.
5. Proceed with Salesforce credentials via Login & Install.
6. For domain setup, press Use Custom Domain.
7. Specify your custom domain and select Continue.
8. Configure your installation preferences and hit Install.
9. Finalize Third Party Access and click Continue.
10. View your installations under Settings > Advanced Setup > Installed Packages.