How to Integrate Slack with ServiceNow

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Integrating Slack with ServiceNow enables teams to streamline their workflows by bringing IT service management directly into the channels where they communicate daily. Here’s how to do it:

1. Click on the '+Add apps' section in the left sidebar.
2. In the search bar, type 'ServiceNow' and select the ServiceNow app from the results.
3. Click the 'Add to Slack' button.
4. You will be directed to the ServiceNow website and click 'Add to Slack'.
5. Select 'Allow' to grant ServiceNow access to your Slack workspace.
6. That's it! You have successfully connected Slack with ServiceNow.
7. By following these steps, it allows you to create, update, and manage incidents, change requests, and other tasks directly from Slack, enhancing collaboration and improving response times.