How to Integrate Slack with Zendesk

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Integrating Slack with Zendesk can streamline your customer support processes by enabling notifications and actions directly within Slack. Here’s how you can set up the integration:

1. Click the '+Add apps' menu.
2. Go to the Slack App Directory and search for 'Zendesk'.
3. Select the 'Add' button.
4. Select 'Add to Slack' to connect both.
5. Enter your subdomain in the empty field and click 'Continue' to proceed.
6. Enter your Zendesk credentials such as email address and password. Click 'Sign in'.
7. Select 'Allow'.
8. By following these steps, you can effectively integrate Slack with Zendesk, enhancing your team's communication and efficiency in handling customer support tickets.